"Hi welcome to the ANZ Bank, please stay on the line for several layers of IVR menus and broken speech recognition systems so we can tell you there's nobody to take your call and hang up."

Why have I been with this bank for three decades again?


I walked into the branch that is 500m from my workplace and had the answer I needed in under a minute from a very friendly and helpful person so now I have all this undirected annoyance that needs an outlet.

@mike Hahah. Yeah St George's customer service was actually very good, both in person and on the phone. Originally I just wanted Apple Pay support, which they were digging their heels in against supporting, but also I feel like it's good to get away from the Big Four (which I guess St George isn't strictly one of, but they're owned by Westpac so eh).

@mike I am still waiting to see someone at the branch I had to travel to so I can get you to yell at them for me if it’ll help you

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Chinwag Social

Consider this a friendly, local pub. Make yourself at home, bring your friends, have a good time! Meet new people, have a laugh, enjoy the ambience, and the Oxford commas.