FUCK OPTUS. Seriously. After all the long conversation a month ago, I got an email confirming cancellation of my old broadband account.
Today, payday, I pull up what I assume is my final bill to pay it off and get them out of my life and find the billing period for the broadband account is the full month.
Plugged the old cable modem back in, and ... it works. The service is still fucking active.
Top notch customer service.
(Paraphrasing, but not much)
"You should pay the full amount listed on the bill now, and I assure you that it'll be adjusted and you'll receive a credit on your next bill."
"There will not be a next bill, as I am terminating my remaining services and moving them to another provider tomorrow."
We've settled on me paying the bill amount for the linked mobile phone account (fair) and waiting for the next issued bill on the 24th of January, which should contain an adjustment for the cancellation in December.
I don't have any faith it will, but I also want to go watch some TV.
"I'm not going anywhere"
"I am terminating my remaining services and moving them to another provider tomorrow."
out of context that made me laugh 😂
Consider this a friendly, local pub. Make yourself at home, bring your friends, have a good time! Meet new people, have a laugh, enjoy the ambience, and the Oxford commas.